API Reference
Transcriber Tests
Flag caller lines the live transcriber got wrong, score them against banks of candidate transcribers, and prove a leader on whole calls.
For a step-by-step walkthrough, read the Build a transcriber testing UI guide.
Endpoints
| Method | Path | Purpose |
|---|---|---|
| GET | /organization/tenants | List the organization's tenants |
| GET | /transcriber-banks | List the bank Results cards |
| POST | /transcriber-banks | Create a bank |
| GET | /transcriber-banks/{id} | Get a bank's card |
| PATCH | /transcriber-banks/{id} | Update a bank |
| DELETE | /transcriber-banks/{id} | Delete a bank |
| GET | /transcriber-banks/{id}/turns | List a bank's turn-by-turn table |
| PUT | /transcriber-banks/{id}/candidates | Replace a bank's candidates |
| POST | /transcriber-banks/{id}/candidates/estimate | Estimate a candidate change |
| GET | /transcriber-banks/{id}/full-call-runs | List a bank's full-call runs |
| POST | /transcriber-banks/{id}/full-call-runs | Start a full-call run |
| POST | /transcriber-banks/{id}/full-call-runs/estimate | Estimate a full-call run |
| GET | /full-call-runs/eligible-calls | List calls a run can replay |
| GET | /full-call-runs/{id} | Get a full-call run |
| GET | /full-call-runs/{id}/calls | List a run's calls |
| GET | /full-call-runs/{id}/turns | List a run's turns |
| GET | /full-call-runs/{id}/review-queue | Get a run's review queue |
| POST | /full-call-runs/{id}/reviews | Review a run's turn |
| POST | /full-call-runs/{id}/rescore | Rescore a full-call run |
| POST | /full-call-runs/{id}/cancel | Cancel a full-call run |
| GET | /turn-flags/tags | List suggested error tags |
| GET | /turn-flags/calls/{callId}/lines | List a call's lines for flagging |
| GET | /turn-flags/calls/{callId}/recording-url | Get a call's recording URL |
| GET | /turn-flags | List flagged and control turns |
| POST | /turn-flags | Flag a caller line |
| PATCH | /turn-flags/{id} | Edit a flagged or control turn |
| DELETE | /turn-flags/{id} | Delete a flagged or control turn |