API Reference
Calls
Query the call history of your tenant: list, filter, summarize, and export voice calls, and read per-call session insights.
For a step-by-step walkthrough, read the Read call activity guide.
Endpoints
| Method | Path | Purpose |
|---|---|---|
| GET | /calls/live | List calls live |
| POST | /calls/{id}/monitor-session | Create calls monitor session |
| DELETE | /calls/{id}/monitor-session | Delete calls monitor session |
| POST | /calls/{id}/takeover | Create calls takeover |
| POST | /calls/{id}/end | Create calls end |
| GET | /calls/{id}/monitor-sessions | List calls monitor sessions |
| GET | /calls | List calls |
| GET | /calls/statuses | List call statuses |
| GET | /calls/summary-by-assistant | Call summary by assistant |
| GET | /calls/export | Export calls |
| GET | /calls/insights | Get insights for several calls |
| GET | /calls/{id}/insights | Get call insights |
| GET | /calls/{id} | Get call |